营销型网站需要一套完整的营销系统
营销型网站需要一套完整的营销系统,以增加客户的转化率为目的。具体:
Marketing websites need a complete marketing system to increase the conversion rate of customers. Specific:
1.在线客服咨询软件
1. Online customer service consulting software
在线客服咨询是与客户交流的重要手段,可以满足与解答客户的一切问题,从而促进客户进行交易。
Online customer service consultation is an important means of communication with customers, which can satisfy and answer all the questions of customers, so as to promote customers to trade.
2.客服人员完善的跟踪流程
2. Perfect tracking process of customer service personnel
有些客户访问但是并不一定成交,如果我们客服人员有完善的跟踪回访客户的流程,让潜在客户完成交易,这样就可以大大提高了网站的转化率。
Some customers visit but don't necessarily make a deal. If our customer service personnel have a perfect follow-up process to let potential customers complete the transaction, it can greatly improve the conversion rate of the website.